M.J. Bartelmay, Jr.
A results oriented information technology
professional experienced in system administration, project
management, design, and implementation, as well as customer
relations. Fully versed in estimate development, project
scheduling, vendor negotiations and the integration of
Network Design and
Network and Active Directory
Administration (all administration aspects of domains,
user-ids, groups and rights.
Perform server administration (log
checking, routine rebooting, monitoring, print
Windows Server NT/2000/2003/2008
Provide 1st and 2nd level phone,
desktop & printer support to end users.
Install & maintain Firewall and VPN
(Virtual Private Network) systems.
Install & maintain Backup and
Install & maintain WSUS (Windows
Server Update Services) and Antivirus architecture.
Troubleshoot hardware, software &
Specify and request bids for technology
(hardware & software.
Build and relocate user workstations
(hardware & software.
Install operating system &
Ability to Create and update business
process procedures and documentation.
Managerial and Professional
Supervision and Team Building.
Project Management; able to plan and
oversee projects from conception to successful
Demonstrated ability to provide
training and instruction to clients.
IT Operations Management
Acquire and maintain current knowledge
of relevant product offerings and support policies to
provide technically accurate solutions to end
Create and maintain site documentation
Demonstrated ability to use customer
service standards and follow guidelines, as well as to
help others interpret policy.
Excellent organizational skills with
exceptional follow-through abilities and detail
Strong oral and written communications
skills (technical and non-technical); interfaces
effectively with management, vendors, staff, peers and
Ability to maintain a high level of
client trust and confidence in my knowledge of and concern
for clients’ needs. Recognized as the “go-to-person” for
immediate resolution to technical issues.
Managed and performed the migration
from workgroup to an Active Directory structure for a
multi-site, multi-server corporation.
Developed specifications, acquired,
installed and provided support for networks ranging from 5
to 250 users.
Planned and coordinated Point of Sale
technology including Home Office systems for a 7-store
Negotiated out source contracts for WAN
and telephony services with variety of vendors.
Researched and installed Batch Process
Management software for a chemical plant.
Researched and developed the RFP for
fund accounting software for a multi-million dollar
Researched, specified, acquired and
implemented Enterprise Resource Planning software for a
multi-national importer and distributor.
Managed multiple LANs located in 2
states for a financial holding company.
Developed and implemented an Internet
presence for multiple companies.
Managed an IT staff during the
acquisition phase of a national financial holding
1995 to Present
Consulting Services, Hermitage,
Pennsylvania: Independent Information Technology Consultant.
The primary service offered is the design, implementation,
systems administration and support of networked computer
systems for businesses, governments and nonprofit agencies.
Other services include developing Requests for Proposals,
hardware and software specifications, cost analysis and ad hoc
reporting. Additionally, voice network design services are
provided including telephone systems, voice mail and voice
1994 to 1995
Entré Computer Center, Canfield, Ohio:
Design and recommend hardware and software solutions to meet
client's requirements. Responsibilities include developing
specifications, written proposals including costs and
coordinating installation and delivery of computer systems.
Work with both stand alone and networked systems. Networks
include Novell NetWare, Windows NT, AppleShare and Lantastic.
Responsibilities include design of the physical topology of
the network, cabling schemes and network protocol. Work has
included Wide Area Networks utilizing leased and dial up
Manager of Network Services -
First National Bank of Pennsylvania,
Hermitage, Pennsylvania: Officer in the corporation and
manager of two departments responsible for the management,
design and implementation of voice and data networks for First
National Bank and its affiliated companies. Supervise a staff
of six. Annual budget responsibilities in excess of $1.5
million. Accomplishments include the installation of a Voice
Response Unit to access data on the customer database by touch
tone phone, annualized savings of voice costs in excess of
$125,000 per year and the development of support staff.
Supervisor of Microcomputer Operations -
First National Bank of Mercer County, Hermitage,
Pennsylvania: Manage a department responsible for the
development and implementation of microcomputer based systems
for First National Bank and its affiliated companies.
Responsibilities include staff supervision, recruitment and
hiring, departmental budgeting, selection of hardware and
software for corporate wide use and training end users in
commercial and in house developed applications.
Microcomputer Programmer/Analyst -
First National Bank of Mercer County,
Hermitage, Pennsylvania: Responsible for the analysis, program
development and implementation of microcomputer systems for
use by First National Bank and its affiliated companies. Major
projects involved database system development, local area
networking and remote computing via telecommunications.
Information Center Analyst 1986 to 1989 Youngstown State
University, Youngstown, Ohio: Major responsibilities included
consulting with administrative users on hardware and software
requirements, training of end users, product evaluation and
the design and implementation of mainframe and microcomputer
based computing systems, maintenance of Waterloo PORT PC
Network (hardware and software), consulting with students and
faculty, training of Student Programming Consultants and
Other Relevant Activities
Director At Large – The Arc of the United
The Arc is the world’s largest community based
organization of and for people with intellectual and
developmental disabilities. It provides an array of services
and support for families and individuals and includes over
140,000 members affiliated through more than 730 state and
local chapters across the nation.
Past President – The Arc of Pennsylvania
The Arc of Pennsylvania’s mission is to work to include all
children and adults with intellectual and developmental
disabilities in every community. They promote active
citizenship and inclusion in every community. It is a
non-profit corporation providing systems advocacy and
governmental affairs activities in support of individuals with
Past President – The Arc of Mercer County
The Arc of Mercer County is the parent corporation of three
corporations that serves individuals with developmental
disabilities. The subsidiary corporations include MCAR, Inc.,
(a service provider to individuals with developmental
disabilities), The Arc of Mercer County Foundation (charitable
foundation) and MCRA, Inc. (vocational rehabilitation provider
for individuals receiving workers compensation).
Past President – MCAR, Inc.
MCAR, Inc. is a
non-profit corporation providing quality, comprehensive
services to people with intellectual and developmental
disabilities in Mercer County, Pennsylvania. MCAR strives to
assist these individuals to develop the skills necessary to
function as vital members of the community while making their
own choices about where they live, work, and play. Their
programs include residential services, in-home family
supports, vocational habilitation, socialization and
recreational activities, job training, and job
Assistant Scout Master – Troop 7 of Clark,
Boy Scout troop serving over 30 boys.
References Available on request.